Guides
Fire damage guides for homeowners after a fire or smoke event
The first days after a fire are full of decisions. These guides explain the most common ones in plain language, with sources, so you can act safely and know what to ask.
Guides are general information. Follow the fire department's instructions first.
All guides
GuideIs it safe to stay after a fire
How to decide whether your family can stay in the house after a fire or smoke event, and who should leave first.
Read the guide
GuideSmoke odor that won't go away
Why smoke smell keeps coming back after cleaning, where it usually hides, and how to track down the source.
Read the guide
GuideSoot on walls and ceilings
How to read soot patterns on walls and ceilings, what is safe to try yourself, and when to stop and call.
Read the guide
GuideWhat to do after a house fire
The first hours and days after a fire, in order: safety, shelter, insurance, securing the house and starting cleanup.
Read the guide
GuideWorking with your insurance adjuster
How to prepare for the adjuster's visit after a fire, what to document, and how to keep the claim moving.
Read the guide
Start here
Where to start
If the fire just happened, start with what to do after a house fire, then is it safe to stay after a fire. Before you clean anything, read soot on walls and ceilings, because the wrong first step can make stains permanent.
If the smell is the problem weeks later, see smoke odor that won't go away. For the claim, see working with your insurance adjuster.
How they are written
How these guides are written
Each guide answers one question that homeowners face after a fire, with the answer near the top and the reasoning below it. Facts about health, safety, insurance rules and local history come from sources such as the U.S. Fire Administration, the EPA and the Colorado Division of Insurance, and every guide lists its sources at the bottom. The guides are general information; they cannot see your house, so use them to prepare questions for the contractor and your adjuster rather than as a final answer. Local details for Colorado Springs, such as wildfire history, dry air and forced-air furnaces, are included where they change the advice.
All fire and smoke guides
GuideIs it safe to stay after a fire
How to decide whether your family can stay in the house after a fire or smoke event, and who should leave first.
Read the guide
GuideSmoke odor that won't go away
Why smoke smell keeps coming back after cleaning, where it usually hides, and how to track down the source.
Read the guide
GuideSoot on walls and ceilings
How to read soot patterns on walls and ceilings, what is safe to try yourself, and when to stop and call.
Read the guide
GuideWhat to do after a house fire
The first hours and days after a fire, in order: safety, shelter, insurance, securing the house and starting cleanup.
Read the guide
GuideWorking with your insurance adjuster
How to prepare for the adjuster's visit after a fire, what to document, and how to keep the claim moving.
Read the guide
Talk it through
Questions the guides don't answer?
Call to be connected with an independent restoration contractor in Colorado Springs and ask about your situation directly.